FAQs

What's the difference between SWEETGUARDS and a dentist?


A SweetGuards night guard is customized for your mouth, crafted using the same FDA-approved materials and equipment that a dentist uses. We offer the same quality guard but at a more affordable price, especially for those who are seeking to replace their guards.



What is your night guard made of? 


Our night guard is made of FDA-approved materials in USA and Germany, and is free of BPA, latex and acrylic. 


How do I take my impression?

To take a great impression, please read and follow the instructions here before you take your impression. 


What if I mess up?

No worries! We will send you another impression kit, free of charge. 

When will the custom night guard arrive?

Upon receiving your impression, your guard will usually be shipped in 72 hours, and it will take 4-6 business days to arrive.

What if my custom guard doesn't fit?

This is very rare. However, if it does happen, please email support@sweetguards.com. We will adjust your guard to your 100% satisfaction or send you a new impression kit and craft a new guard for you at no charge.

How do I clean and store my night guard?

To clean your night guard, we recommend using a soft bristle toothbrush and scrub gently and thoroughly with room temperature water & mild soap only (toothpaste, mouthwash, alcohol, and other cleaners are not recommended). After use, rinse the night guard with tap water, air dry, and then store it in the container at a cool, dry place avoiding direct sunlight.

What is your return/refund policy?

If, for any reason, you are not satisfied with your custom guard, we'll adjust your guard until you are 100% satisfied, or craft a new guard for you. If the new guard still doesn't work, you can still return it for a full refund.